Blowing Something Up Sounds Good About Now

   I need some time to scream or maybe I just need to blow the gas tank up. The pilot light still isn't staying lit. So here is my question how do you be respectful, keep your cool, but also speak up for yourself? I'm trying not to just take it out on the workers that are doing their job but I'm about to lay my "sad" story on them. This is utterly ridiculous. What I would like to do is have my husband give them a call and tell them off but that wouldn't be very good impulse control, now would it?!